Return Policy
Product must be returned to us within 15 days from the date it has been delivered to the customer. Product must be returned with all tags attached in its original condition along with all packing material, courier receipt, invoice & other papers.
Refund Policy
Once the Product is received to the company successfully, .Forbidden The Atelier will instantly initiate the refund to your source account or chosen method of refund within 7 working days. Refund and Cancellation for Service Provider Company Due to service providers in nature “NO REFUND”,“NO CANCELLATION” will be entertained once the Payment has been made.
Cancellation Policy
Please note an order can only be canceled within 24 hours of placing the order. Once the order is processed after 24 hours, no cancellation request will be entertained.However return is possible for all orders/products.
OR
Customers can CANCEL order only before the Order has been shipped/Dispatched. After the Product/s have been shipped, The Customer CANNOT Cancel the Orders. However return is possible for all orders/products.
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Shipping & Delivery Policies -
Forbidden The Atelier ships its products to almost all parts of India. Orders placed will be shipped within 7 working days. We ship on all days except Sunday and National Holidays.
For all areas serviced by reputed couriers, the delivery time would be within 3-4 business days of shipping (business days exclude Sundays and other holidays). For other areas the products will be shipped through India post and may take 1-2 weeks depending on location. At times there might be unexpected delays in the delivery of your order due to unavoidable and undetermined logistics challenges beyond our control for which Forbidden The Atelier is not liable and would request its users to cooperate as Forbidden The Atelier continuously tries to nought such instances. Forbidden the Atelier reserves the right to cancel your order at its sole discretion in cases where it takes longer than usual delivery time or the shipment is physically untraceable and refund the amount paid for cancelled product(s) to your source account.
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For more queries,
contact customer care:- 9930941922
or write to us at